The Effect of Job Training and Development on Employee Performance: Commercial Banks in Mogadishu, Somalia

Abstract

Organizations are working hard to achieve success and competitiveness by employing qualified human resources. The specific problem addressed in this study was examining the effect of training & development on employee performance in the banking sector in Mogadishu, Somalia. This survey adopted a questionnaire with 23 questions in order to obtain primary data regarding respondents’ opinion and concepts. The sample size of this paper was 96 respondents from Salaam Somali Bank, Premier bank and Dahabshil bank in Mogadishu, Somalia. The results of this paper were analyzed using SPSS and to test reliability of this study Cronbach's Alpha was used. Descriptive statistics, correlation, regression and ANOVA were also used to find the correlation between the variables used in this study. The results of the study showed that there is a strong positive relationship between training & development and employee performance. Training design was found to have a significant positive relationship with employee performance and the association between training delivery style and employee performance was found to be a significant positive. The paper recommended Organizations should put training in their strategic plans and make it obligatory for every employee and provide training to their employees adequately and on a regular basis.