Improving Employee Performance and Retention at Workplace: Culture-Aware Human Resource Management

Abstract

Employee performance and retention remain pivotal determinants of organizational success in an increasingly globalized and culturally diverse business environment. Organizations that fail to address cultural differences in their human resource management (HRM) strategies risk high turnover rates, low engagement, and suboptimal productivity. This study examines the role of culture-aware HRM in improving employee performance and retention at the workplace. Drawing upon organizational culture theories and employee motivation frameworks, the research highlights the strategic integration of cultural sensitivity into HRM practices such as recruitment, orientation, training, performance appraisal, and rewards. A mixed-method approach is proposed, involving surveys and interviews with employees from multicultural organizations, alongside analysis of turnover data and performance metrics. The study anticipates that organizations with culturally aware HRM policies demonstrate higher employee satisfaction, lower attrition, and enhanced productivity. By linking cultural awareness to organizational sustainability, this paper contributes to contemporary discussions on effective HRM practices in diverse workplace environments.